Field Service & Industrial IT
Ryan Pamperin
Industrial Automation · Enterprise IT · Networking
TitleField Service / IT
Drawn byR. Pamperin
LocationGreen Bay, WI
Rev2026
ScaleN/A
Overview
Summary
SHEET 2 OF 7
Hands-on IT and Field Service professional with experience across industrial automation and enterprise IT systems. Skilled in Allen-Bradley (Rockwell Automation) PLC/HMI systems, including Ladder Logic programming and PID loop control, along with Windows Server, networking, and Linux systems.
I/O Schedule
Core Skills
SHEET 3 OF 7
I:1/0
Industrial Controls
Allen-BradleyPLC/HMILadder LogicPID
I:1/1
Operating Systems
WindowsWindows ServerUbuntu Linux
I:1/2
Networking
TCP/IPLAN/WANRouters & Switches
I:1/3
IT Support
TroubleshootingDevice SetupPC Repair
I:1/4
System Admin
Active Directory
I:1/5
Security
TPMEncryption
O:2/0
Scripting
Bash
Control Logic
Experience
SHEET 4 OF 7
L1L2
RUNG 000
⊣⊢
Warehouse Material Handler
- Process and manage electrical meters and related inventory in a fast-paced distribution environment
- Ensure accurate handling, tracking, and fulfillment of meter orders for utility and electrical clients
GEC
RUNG 001
⊣⊢
Field Service Engineer
- Programmed and maintained Allen-Bradley PLCs and HMI systems on-site at client facilities
- Performed PID loop tuning to optimize industrial process control
- Conducted wiring checks, preventive maintenance on dryer systems, and equipment diagnostics
ASI
RUNG 002
⊣⊢
Warehouse Lead / Counter Sales
- Led warehouse operations including inventory management, order fulfillment, and team coordination
- Provided counter sales and technical product support to electrical contractors and industrial clients
GEC
RUNG 003
⊣⊢
Sales Associate / Microsoft Specialist / Geek Squad
- Served as Microsoft Lead, coaching team members on selling Windows and Microsoft-based systems
- Delivered diagnostics and repair services through Geek Squad for consumer electronics and PCs
- Consistently promoted Microsoft solutions, driving department sales performance
BBY
RUNG 004
⊣⊢
Onsite Technician
- Diagnosed and repaired home computers including hardware failures, OS issues, and malware removal
- Provided in-home customer service and technical support across a broad client base
AH
Field Notes
Projects
SHEET 5 OF 7
Network & Server Setup — Pamperin's Paint & Hider Paint
- Planned and deployed Windows Server infrastructure and network systems for a local business
- Configured routers, switches, and user workstations for reliable day-to-day operations
Licenses & Service
Certifications & Volunteer
SHEET 6 OF 7
FCC Amateur Radio License
.-- ‒‒‒‒. .‒. .‒‒‒ .‒‒.
Emergency Communicator
QTH: Brown County, WI
- Volunteer amateur radio operator providing emergency communications support during drills and activations
- Assist with coordination and message handling under the ARES/RACES framework
A/V Technician
- Set up stage and audio/visual equipment before performances and events
- Maintained recording equipment to ensure reliable operation during services and live events
- Recorded and live streamed church services and performances to the church website
- Assisted with troubleshooting audio, video, and streaming issues during productions
Specifications
Education
SHEET 7 OF 7
Associate of Applied Science — Computer Networking
ITT Technical Institute
High School Diploma
Ashwaubenon High School · Green Bay, WI